Protecting your privacy and managing your data properly are top priorities for our business. This policy outlines what information we collect, how we use it, and your rights as a website visitor in South Africa.

What We Collect

We gather data to improve your experience, answer your requests, and monitor website performance.

• Contact details you provide in forms, such as your name, email, and phone number, when you make an enquiry.
• Technical and usage data—like browser type, IP address, device, and how you interact with pages on parosentiva.sbs.
• Service request details such as the topics and priority of support or project submissions.
• Cookies data for site function, analytics, and customization in line with our Cookie Policy.

How We Use Data

Data is used strictly for service delivery, feedback, and improvements.

• Replying to consultation requests and providing relevant support details.
• Carrying out technical analysis and website improvements.
• Improving the usability and structure of the website based on analytics and feedback.
• Sending service updates or security notifications when required.

Our Legal Grounds

We treat your data lawfully and transparently in accordance with South African POPIA and GDPR where applicable.

Consent, contract performance, and legitimate interests guide when and why information is processed. You can withdraw consent at any time; see Your Rights below.

Data Sharing

Your data will never be sold or traded. Sharing is strictly limited for service operations only.

• Vetted partners may process data if needed for support or project delivery, under strict confidentiality and data protection agreements.
• Legal obligations may require disclosure to regulatory authorities, but only when clearly necessary.
• Cookies and analytics tools process anonymized data to help improve functionality. See our Cookie Policy for detail.

Information Security

We use regularly updated encryption and network security controls. Access to your data is limited to authorized staff or partners working strictly under confidentiality and security protocols. Physical, electronic, and managerial procedures help prevent unauthorized access, misuse, loss, or damage.

Your Rights

You can manage, correct, or remove your personal data. We honor these rights under POPIA and GDPR.

• Request a copy of your data stored with us at any time.
• Correct or update your information if it is incomplete or incorrect.
• Request erasure of your data, subject to lawful processing requirements.
• Object to or restrict processing when it is not required for service fulfillment.

Cookies & Tracking

We use cookies to recognize returning visitors, improve your experience, and monitor usage. Review choices in our Cookie Policy and adjust through browser settings if desired.

Read Cookie Policy Read Cookie Policy

Contact Us

For questions about privacy, your rights, or data handling, please get in touch. For security, we may require ID when fulfilling requests.

Changes to This Policy

Updates to this policy will be posted with new dates. We encourage you to review them regularly. Significant changes will be communicated directly if you are a registered client.